Last updated: 22 October 2026.
Information You Provide
The enquiry form asks for your name, work email, optional contact number, required service and a message about the premises. It also sends the website domain and your agreement to the handling of the enquiry. Please avoid including sensitive personal information, access codes or detailed security arrangements.
Why The Information Is Used
Your details are used to understand and respond to your request, discuss the proposed work and administer the enquiry. Taking steps at your request before a possible service arrangement may provide the lawful basis for handling that enquiry. Necessary security and abuse-prevention activity may be supported by legitimate interests.
Sharing With A Suitable Local Firm
Enquiries may be passed to a suitable local fire protection firm so it can discuss the requirements and respond. The form asks for your agreement before this happens. Your enquiry is not a commitment to purchase, and submitting it does not authorise unrelated marketing.
You can ask who will receive your enquiry before agreeing to any further sharing. If a firm responds and you choose to proceed, ask for its own privacy information and service terms. It will be responsible for explaining how it handles information for its proposed work.
Withdrawing Agreement
You can withdraw agreement to future sharing by using the enquiry form and stating that your request concerns privacy. Identify the original enquiry so the request can be matched. Withdrawal does not undo sharing that has already lawfully taken place, and a firm that has received your details may need to address a separate request.
Access And Retention
Enquiry information should only be available to those who need it to respond, provide the relevant service or support secure operation. It should be kept only for as long as needed for the enquiry and any applicable record-keeping obligations. You can request information about the retention arrangements relevant to your enquiry.
Your Data Rights
Depending on the circumstances, you may ask to access, correct or erase your personal information, restrict its use, object to processing or request portability. Use the enquiry form with a clear privacy request. Reasonable information may be needed to verify your identity before personal information is disclosed or changed.
You may also raise a concern with the Information Commissioner's Office if you are unhappy with how your personal information is handled.
Website Services
This website loads its typefaces from Google Fonts, which means the browser requests font files from Google infrastructure. The hosting and enquiry services may process technical information such as the IP address and request details to deliver the website and manage abuse. This build does not include analytics, advertising tags or non-essential cookies.
Questions About This Policy
Use the enquiry form to ask a question about this policy or the handling of an existing enquiry. Do not send identity documents or other sensitive records through the initial form. Any changes to this policy will be reflected on this page.